09/2007
2-52
Phaser 8860/8860MFP Service Manual
39,013.42 , 39,014.43
Initial Issue
Error Messages and Codes
39,013.42 Document Feeder Jam
A media Jam is detected in the DADF. The following troubleshooting procedure applies to this
error:
Initial Actions
• Check that the media is supported by the system.
• Check the pick rollers and separator pad.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
39,014.43 Document Feeder Calibration Fault
A calibration faults is detected in the DADF. The following troubleshooting procedure applies to
this error:
Initial Actions
• Check that the media is supported by the system.
• Check the pick rollers and separator pad.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Document Feeder Disconnected or Missing Faults
39,013.42 Media Jam in the DADF was detected. Jam at Document Feeder appears on the
Control Panel display.
Table 1 39,004.42 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
DADF Pick Roller and Pad, PL 1.0
DADF, PL 1.0
Table 2 Scanhead Locked Troubleshooting Procedure
Step Questions or Actions Yes No
1 Clean or replace the DADF Pick Rollers
and Separator Pad.
Does the problem persist?
Go to Step 2. Complete.
2 Remove all media, open and close the
DADF Front Cover, and retest.
Does this correct the problem?
Complete. Replace the DADF
(REP 1.0.15).
Document Feeder Calibration Fault
39,014.43 DADF calibration fault.
Table 1 39,004.42 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
DADF, PL 1.0
Table 2 Scanhead Locked Troubleshooting Procedure
Step Questions or Actions Yes No
1 Cycle system power and retest.
Does this correct the problem?
Complete. Replace the DADF
(REP 1.0.15).
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