Xerox Phaser 8860 User Manual

09/2007
2-49
Phaser 8860/8860MFP Service Manual
39,002.40 and 39,003.41, 39,004.42
Error Messages and Codes
Initial Issue
39,002.40 and 39,003.41 Scanner Subsystem Test Faults
A Scanner DRAM or Optical self test error has occurred. The following troubleshooting proce-
dure applies to these errors:
Initial Actions
• Cycle system power and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
39,004.42 Scanhead Locked or Shipping Restraint Faults
A Scanner self test determined the Scanhead was either locked, or the shipping restraint
remained. The following troubleshooting procedure applies to these errors:
Initial Actions
• Check the Scanhead lock.
• Check for packaging.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Scanner Subsystem Test Faults
39,002.40 The Scanner DRAM test failed.
39,003.41 The Scanner Optical Test failed.
Table 1 39,00X.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Scanner Assembly, PL 1.0
Table 2 Scanner Subsystem Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Cycle system power and retest.
Does this correct the problem?
Complete. Go to Step 2.
2 Replace the Scanner Assembly (REP
1.0.11).
Complete.
Scanhead Lock or Shipping Restraint Faults
39,004.42 The Scanhead did not reach Home position. Release Scanner Shipping Restraint
or Scanhead Locked appears on the Control Panel display.
Table 1 39,004.42 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Scanner Assembly, PL 1.0
Table 2 Scanhead Locked Troubleshooting Procedure
Step Questions or Actions Yes No
1 Cycle system power and retest.
Does this correct the problem?
Complete. Go to Step 2.
2 Replace the Scanner Assembly (REP
1.0.11).
Complete.

Xerox Phaser 8860 Specifications

General

Brand	Xerox
Model	Phaser 8860
Category	All in One Printer
Language	English