DOCUMENT PRINTS FROM WRONG TRAY
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
Application and print driver have conflicting tray
selections.
1 Check the tray selected in the print driver.
2 Access the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
AAuuttoommaattiiccaallllyy SSeelleecctt.
4 Check that you have the latest print driver installed.
For details, go to www.xerox.com/office/
VLC620support.
Note: To have the print driver select the tray, set
the tray used as the paper source to AAuuttoo
SSeelleeccttiioonn EEnnaabblleedd.
EMPTY OR PARTIALLY PRINTED DOCUMENT
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
Packaging materials are not removed from the toner
cartridge.
1 Ensure to remove the packaging materials from the
toner cartridge.
2 Ensure that there is enough toner.
PRINTER IS MAKING UNUSUAL NOISES
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
One of the trays is not installed correctly. Open and close the tray from which you are printing.
There is an obstruction or debris inside the printer. Power off the printer and remove the obstruction or
debris. If you cannot remove the obstruction, contact
your Xerox
®
service representative.
The printer beeps at each touch on the control panel. Check the Alerts setting. For details, refer to the System
Administrator Guide at www.xerox.com/office/
VLC620docs.
Xerox
®
VersaLink
®
C620 Color Printer User Guide 187
Troubleshooting