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Xerox VersaLink C620 User Manual
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BASE
CONFIGURA
TION
WITH
4-OPTIONAL
TRA
Y
MODULES
Installation
Space
•
Width:
114
cm
(44.9
in.)
•
Depth:
114.3
cm
(45.0
in.)
•
Height:
114.3
cm
(45.0
in.)
Clearance
•
F
ront:
50.8
cm
(20.0
in.)
•
R
ear:
10.2
cm
(4.0
in.)
•
Left:
15.2
cm
(5.9
in.)
•
Right:
50.8
cm
(20.0
in.)
Xerox
®
V
ersaLink
®
C620
Color
Printer
User
Guide
219
Specif
ications
218
220
Table of Contents
User Guide
2
Safety
13
Notices and Safety
14
Conventions
15
Product Statements
15
Electrical Safety
19
General Guidelines
19
Power Cord
19
Emergency Power Off
20
Battery Safety
20
Operational Safety
21
Operational Guidelines
21
Printer Location
21
Printer Supplies
22
Consumable Information
22
Maintenance Safety
23
Environmental, Health and Safety Contact Information
24
Product Symbols
25
Getting Started
29
Parts of the Printer
30
Front View
30
Internal Parts
31
Rear View
32
Control Panel
33
Additional Configurations and Options
35
Paper Tray Options
36
Configuring Dedicated Paper Trays
36
Paper Size Confirmation
36
Power Options
37
Power Saver
37
Powering On the Printer or Exiting Sleep Mode
37
Restarting, Placing in Sleep Mode, or Powering Off the Printer
38
Accessing the Printer
39
Authentication
39
Authorization
40
Personalization
40
Accounting
40
Logging In
41
Logging In at the Control Panel
41
Apps, Features, and Functions
42
Introduction to Apps
42
Adaptive Learning
42
Information Pages
43
Printing Information Pages
43
Configuration Reports
44
Printing a Configuration Report
44
The Embedded Web Server
45
Finding the IP Address of Your Printer
45
Viewing the IP Printer Address on the Control Panel
45
Obtaining the Printer IP Address from a Configuration Report
45
Accessing the Embedded Web Server
46
Logging In Using the Embedded Web Server
46
Certificates for the Embedded Web Server
47
Downloading the Configuration Report from the Embedded Web Server
47
Using the Remote Control Panel Feature
47
Downloading the Print Drivers from the Embedded Web Server
48
Using Xerox® Workplace Cloud to Manage your Device
48
Installation and Setup
50
Installation and Setup Overview
50
Selecting a Location for the Printer
50
Updating the Printer System Software
50
Removing the Internal Packing Materials
51
Connecting the Printer
54
Selecting a Connection Method
54
Connecting to a Computer Using a USB Cable
54
Connecting to a Wired Network
55
Wireless Network Adapter with Bluetooth
55
Connecting to a Wireless Network
55
Connecting with Wi-Fi Direct
56
Wi-Fi Direct Overview
56
Using Wi-Fi Direct on Your Mobile Device
56
Installing Mopria Print Service
56
Using Wi-Fi Direct on your Printer
57
Printing Using Wi-Fi Direct
57
Connecting with Near Field Communication (NFC)
57
NFC Overview
57
Using NFC on your Mobile Device
58
Installing the Xerox Print Service Plugin
58
Enabling NFC on the Mobile Device
58
Using NFC on your Printer
58
Mapping the Printer to your Mobile Device
58
Printing using Xerox® Print Services
59
Configuring AirPrint
59
Configuring a Device for Universal Print
59
Initial Printer Setup
61
Configuration Watchdog
61
Fleet Orchestrator
61
Xerox® Easy Assist Application
62
Installing the Print Driver Software
63
Operating System Requirements
63
Installing the Print Drivers for a Windows Network Printer
63
Installing the Windows Print Driver .zip File
64
Installing the Print Drivers for a Windows USB Printer
64
Installing the Printer as a Web Service on Devices
65
Installing a WSD Printer Using the Add Device Wizard
65
Installing the Drivers and Utilities for Macintosh OS (MacOS)
65
Adding the Printer for MacOS
66
Adding the Printer Using Bonjour
66
Adding the Printer by Specifying the IP Address
66
Installing Print Drivers and Utilities for UNIX and Linux Printing
67
More Information
68
Locating the Serial Number
68
Personalize
69
Personalize Overview
70
Personalization by the User
71
Personalizing the Home Screen
71
Displaying or Hiding an App on the Home screen
71
Rearranging Apps on the Home screen
71
Deleting an App from the Home Screen
71
Removing Personalization From the Home Screen
72
Personalizing Entry Screen Defaults
72
Setting the Device Default App
73
Removing App Personalization Using the Control Panel
73
Personalizing the Language
73
Personalization from Adaptive Learning
74
Personalized Language Suggestions
74
Managing your Personalization Suggestions
74
Removing All Personalizations
75
Xerox® Apps
77
Xerox® App Gallery
78
Xerox® App Gallery Overview
78
Creating a Xerox® App Gallery Account
78
Logging in to your Xerox® App Gallery Account
79
Installing or Updating an App from the Xerox® App Gallery
79
Updating an App from the App Gallery
80
Device
81
Device Overview
81
Device Options
81
Accessibility
82
Invert Display Color
82
About
83
Information Pages
83
Printing Information Pages
84
Supply Status
84
Billing and Usage Counters
84
Remote Services
85
Xerox® Easy Assist (XEA) App
85
Prior to Installing the Printer: Initial Setup with Xerox® Easy Assist (XEA) App
87
After Initial Installation: Connecting to the Xerox® Easy Assist App from the Control Panel
88
Adding Multiple Printers to the Xerox Easy Assist App
89
Jobs
90
Jobs Overview
90
Job Options
90
Managing Jobs
90
Interrupting Printing
90
Pausing or Deleting a Print Job
91
Printing a Job Held for Resources
91
Managing Special Job Types
92
Saved Job
92
Printing using Saved Job
92
Printing, Deleting, Moving, or Copying a Saved Job in the Embedded Web Server
92
Secure Print
93
Printing using Secure Print
93
Releasing a Secure Print Job
93
Sample Set
94
Printing using Sample Set
94
Releasing a Sample Set
94
Managing Jobs using the Embedded Web Server
95
Submitting Jobs for Printing using the Embedded Web Server
95
Reprinting Saved Jobs using the Embedded Web Server
96
Print From
97
Print From Overview
97
Printing From a USB Flash Drive
97
Printing from Saved Jobs
98
@PrintByXerox
100
@PrintByXerox Overview
100
Printing with the @PrintByXerox App
100
Xerox® Connect for XMPie
101
Xerox® Connect for XMPie App Overview
101
Printing
103
Printing Overview
104
Selecting Printing Options
105
Print Driver Help
105
Windows Printing Options
105
Setting Default Printing Options for Windows
105
Selecting Printing Options for an Individual Job for Windows
106
Selecting Printing Defaults in Windows for a Shared Network Printer
106
Saving a Set of Commonly Used Printing Options for Windows
107
Macintosh Printing Options
107
Selecting Printing Options for Macintosh
107
Saving a Set of Commonly Used Printing Options for Macintosh
108
UNIX, Linux, and AS/400 Printing
108
Xerox® Printer Manager
108
Installing Xerox® Printer Manager
108
Launching Xerox® Printer Manager
109
Printing from a Linux Workstation
109
Installing the PPD File on the Workstation
110
Adding the Printer
110
Printing with CUPS (Common UNIX Printing System)
110
AS/400
110
Installing the WSCO Library and Setting Up Print Queues
110
Mobile Printing Options
111
Printing Using Wi-Fi Direct
111
Printing with AirPrint
111
Printing with Universal Print
111
Printing from a Mopria-Enabled Mobile Device
112
Print Jobs
113
Managing Jobs
113
Pausing, Promoting, or Deleting a Job Waiting to Print
113
Printing a Job Held for Resources
113
Printing Special Job Types
114
Saved Job
114
Printing using Saved Job
114
Print, Delete, Move, or Copy a Saved Job in the Embedded Web Server
115
Secure Print
115
Printing using Secure Print
115
Releasing a Secure Print Job
115
Sample Set
116
Printing using Sample Set
116
Releasing a Sample Set
116
Printing Features
118
Selecting Paper Options for Printing
118
Select By Tray
118
Scaling
118
Printing on Both Sides of the Paper
119
Printing a 2-Sided Document
119
2-Sided Page Layout Options
119
Xerox Black and White
119
Print Quality
120
Image Options
120
Color Correction
120
Color Adjustments
120
Printing Multiple Pages to a Single Sheet
121
Printing Booklet Layout
121
Using Special Pages
122
Printing Cover Pages
122
Printing Insert Pages
122
Printing Exception Pages
123
Printing Annotations for Windows
124
Printing Watermarks for Windows
125
Orientation
126
Advanced Printing Options
126
Job Identification
126
Printing Mirror Images
127
Job Notification for Windows
127
Document Encryption for Windows Print Jobs
127
Setting Encryption Defaults in Windows
127
Using Custom Paper Sizes
129
Defining Custom Paper Sizes
129
Creating and Saving Custom Paper Sizes in the Print Driver
129
Creating and Saving Custom Sizes for the Windows V3 Print Driver
129
Creating and Saving Custom Sizes for the Windows V4 Print Driver
129
Creating and Saving Custom Sizes for Macintosh
130
Defining a Custom Paper Size at the Control Panel
130
Printing on Custom-Size Paper
130
Printing on Custom-Size Paper from the Windows V3 Print Driver
130
Printing on Custom-Size Paper from the Windows V4 Print Driver
131
Printing on Custom-Size Paper from Macintosh
131
Print From
132
Printing From a USB Flash Drive
132
Printing from Saved Jobs
133
Printing from the Embedded Web Server
133
Paper and Media
135
Paper and Media Overview
136
Supported Paper
137
Recommended Media
137
Ordering Paper
137
General Paper Loading Guidelines
137
Paper That Can Damage Your Printer
137
Paper Storage Guidelines
138
Paper Characteristics
138
Weight
138
Curl
138
Smoothness
138
Moisture Content
138
Grain Direction
139
Fiber Content
139
Supported Paper Types and Weights
139
Supported Standard and Custom Paper Sizes
140
Configuring Paper Tray Settings
143
Configuring Dedicated Paper Trays
143
Paper Size Confirmation
143
Changing Paper Size, Type, and Color
143
Loading Paper
145
Loading Paper in Trays 1–5
145
Adjusting the Paper Guides in the 550-Sheet Adjustable Trays
148
Loading Paper in the Bypass Tray
149
Printing on Special Paper
152
Envelopes
152
Guidelines for Printing Envelopes
152
Loading Envelopes in Trays 1–5
152
Loading Envelopes in the Bypass Tray
154
Labels
156
Guidelines for Printing Labels
156
Loading Labels
156
Glossy Media
159
Guidelines for Printing on Glossy Paper
159
Loading Glossy Paper in Bypass Tray
159
Maintenance
161
General Precautions
162
Cleaning the Printer
163
Cleaning the Printer Exterior
163
Supplies
164
Consumables
164
Routine Maintenance Items
164
Ordering Supplies
164
When to Order Supplies
164
Supply Status
165
Toner Cartridges
165
Replacing the Toner Cartridges
166
Waste Toner Container
167
Replacing the Waste Toner Container
167
Imaging Kit
169
Replacing the Imaging Kit
169
Paper Tray Feed Roller Assembly
173
Replacing the Tray 1 Feed Roller
173
Bypass Tray Feed Roller Assembly
175
Replacing the Feed Roller in the Bypass Tray
175
Separator Pad
177
Replacing the Separator Pad
177
Recycling Supplies
178
Resetting Supply Life Counters
178
Managing the Printer
179
Viewing the Meter Reading
179
Printing the Billing Summary Report
179
Moving the Printer
180
Troubleshooting
181
General Troubleshooting
182
Restarting the Printer
182
Printer Does Not Power On
182
Printer Resets or Powers Off Frequently
183
Printer Does Not Print
183
Printing Takes Too Long
184
Document Fails to Print
186
Document Prints from Wrong Tray
187
Empty or Partially Printed Document
187
Printer is Making Unusual Noises
187
Automatic 2-Sided Printing Problems
188
Date and Time Are Incorrect
188
Wireless Network Adapter Problems
189
Paper Jams
190
Locating Paper Jams
190
Minimizing Paper Jams
190
Clearing Paper Jams
191
Paper Tray Jams
192
Clearing Jams at Trays 1–5
192
Clearing Jams at Bypass Tray
193
Clearing Jams at Door A
194
Clearing Jams in the Fuser Unit
194
Clearing Jams from the Inner Cover of Door A
195
Clearing Jams at Output Tray
196
Troubleshooting Paper Jams
198
Multiple Sheets Pulled Together
198
Paper Misfeeds and Paper Size Jams
198
Label and Envelope Misfeeds
199
Paper Jam Message Stays On
199
Jams During Automatic 2-Sided Printing
200
Print Problems
201
Identifying Print Problems
201
Print-Quality Problems
201
Controlling Print Quality
201
Paper and Media
202
Print-Quality Modes
202
Color Corrections and Color Adjustments
202
Solving Print-Quality Problems
203
Printing the Troubleshooting Print-Quality Pages
203
Eliminating the Paper or Media as the Problem
203
Isolating the Problem to the Printer or to the Application
204
Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print Server
204
Troubleshooting Print-Quality Problems in the Printer
205
Print-Quality Problems and Solutions
206
Toner Darkness Control
207
Getting Help
209
Viewing Error and Alert Messages on the Control Panel
209
Viewing the Error History on the Control Panel
209
Support Logs
209
The Embedded Web Server
210
Online Support Assistant
210
Information Pages
210
Printing Information Pages
211
More Information
211
Locating the Serial Number
212
A Specifications
213
Printer Configurations and Options
214
Standard Features
214
Options and Upgrades
215
Finishing Options
215
Physical Specifications
216
Base Configuration
216
Base Configuration with 4-Optional Tray Modules
216
Base Configuration with Printer Stand
217
Configuration with Optional Trays and Printer Stand
217
Clearance Requirements
218
Base Configuration
218
Base Configuration with 4-Optional Tray Modules
219
Configuration with Optional Trays and Printer Stand
220
Environmental Specifications
221
Temperature
221
Relative Humidity
221
Elevation
221
Electrical Specifications
222
Performance Specifications
223
Printing Resolution
223
Print Speed
223
Environmental, Health and Safety Contact Information
224
B Regulatory Information
225
Basic Regulations
226
United States FCC Regulations
226
Xerox® VersaLink® C620 Color Printers
226
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters
226
Laser Notice
227
Canada
227
European Union and European Economic Area Compliance
228
European Union Lot 4 Imaging Equipment Agreement
228
European Union Lot 19 Ecodesign Directive
229
ENERGY STAR
229
Power Consumption and Activation Time
229
Default Energy Saver Settings
230
EPEAT
230
Environmental Benefits of Duplex Printing
230
Paper Types
231
Eurasian Economic Community Certification
231
Germany
231
Germany - Blue Angel
231
Blendschutz
231
Lärmemission
231
Importeur
231
Turkey RoHS Regulation
232
Ukraine RoHS Compliance
232
Safety Certification
233
Material Safety Data Sheets
234
C Recycling and Disposal
235
All Countries
236
Battery Removal
236
North America
237
European Union
238
Disposal Outside of the European Union
238
Other Countries
239
D Apps Features
241
Apps Features
242
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Xerox VersaLink C620 Specifications
General
Brand
Xerox
Model
VersaLink C620
Category
Printer
Language
English
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