Xerox VersaLink C620 User Manual

Print Problems
IDENTIFYING PRINT PROBLEMS
Problems with the output quality of your printer can be print-related. A quick test can help you to identify where a
problem exists.
To identify if a problem is print-related, do the following:
1. Print the Getting Started guide:
a. At the printer control panel, press the HHoommee button.
b. Touch DDeevviiccee, then touch IInnffoorrmmaattiioonn PPaaggeess.
c. Touch GGeettttiinngg SSttaarrtteedd, then touch PPrriinntt.
d. To return to the Home screen, press the HHoommee button.
2. Check the quality of the printed output.
3. If the print quality appears poor, the problem is print-related. For possible solutions, refer to Print-Quality
Problems and Solutions.
Note: Ensure that the packaging materials are removed from the toner cartridge.
PRINT-QUALITY PROBLEMS
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the
information in this section to troubleshoot the problem. For more information, go to www.xerox.com/office/
VLC620support.
WWaarrnniinngg:: The Xerox Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media. For more information, contact your local Xerox representative.
Note:
• To ensure consistent print quality, the toner cartridges for many devices are designed to cease
functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color pages counter, because
color consumables are used. Composite black is the default setting on most printers.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print quality, use
paper designed for your printer, and correctly set the Print-Quality Mode and Color Adjustments. Follow the
guidelines in this section to maintain optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. For details, see Environmental Specifications.
Xerox
®
VersaLink
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C620 Color Printer User Guide 201
Troubleshooting

Xerox VersaLink C620 Specifications

General

Brand	Xerox
Model	VersaLink C620
Category	Printer
Language	English