Cisco SCE 8000 User Manual

8-9
Cisco SCE8000 GBE Installation and Configuration Guide
Chapter 8 Troubleshooting
Problem Solving Using a Subsystems Approach
Troubleshooting the Management Subsystem
See Table 8-7 to help isolate a problem in the management subsystem.
Problems in the management subsystem could be any of the following:
• Management link is down. (Mng LINK LED not lit--also Status is WARNING)
• Management link is up (Mng LINK LED lit) but does not answer ping
• Telnet connection cannot be established because of link problems (Mng LINK LED not lit)
• Management link is up (Mng LINK LED lit) but Telnet connection cannot be established
• Telnet connection established, but terminates automatically
Note When the management link is down or a Telnet connection cannot be established, you must open a CLI
session on a local terminal connected to the CON port. This enables you to solve the problem and then
reconnect through the management port
.
The following error message is
returned:
Error-File <filename> does not
exist
The package file does not exist in the
specified location.
Verify the package file location and try
again.
The package file is not the correct
one for the Cisco SCE 8000.
There is a mismatch between the package
file and the platform.
Verify that you have the package file taht
is appropriate to your platform type.
Table 8-6 Troubleshooting the Firmware Package Installation (continued)
Diagnostic Action
Table 8-7 Troubleshooting the Management Subsystem
Symptom Diagnostic Action Possible Cause Possible Solution
Management link down:
Mng LINK LED not lit
• CLI command
show interface
GigabitEthernet 1/1
• ping to management
interface fails
RJ 45 connector is not
connected to the platform or
to the network.
Reconnect the cable to the
GBE port and to network.
— — Cable is broken. Check or replace the cable.
Management link up:
• Mng LINK LED is lit
• ping to management
interface fails
CLI commands
• show ip route
• show ip
default-gateway
One of the following
configurations may be wrong:
• IP address / subnet mask
• IP default gateway
See Initial Setup Parameters,
page 5-3.
See the “Setting the IP
Address and Subnet Mask of
the Management Interface”
section in the Cisco SCE8000
10GBE Software
Configuration Guide.

Cisco SCE 8000 Specifications

General

Brand	Cisco
Model	SCE 8000
Category	Switch
Language	English