63Service Guide: EFI Fiery Central integrated server
Troubleshooting
Checking internal components
To check the internal components, you must remove the side and front panels of the FC integrated server.
To check internal components
1 Shut down, and then open the FC integrated server (see page 18).
2 Inspect the inside of the FC integrated server
Make sure that no foreign materials have been dropped into the chassis.
• Make sure that the DVD and hard disk drive data cables are connected to the correct SATA connectors on the
motherboard (see Figure 5 on page 17):
• DVD drive power/data combination cable to motherboard connector SATA_6G_0
• Hard disk drive data cable to motherboard connector SATA_6G_1
• Look for obviously loose boards and reseat each board securely in its connector on the motherboard.
• Look for obviously loose cables and reseat each cable connector firmly.
• Make sure that each connector is properly aligned with its mating connector. If the pins are offset from each
other, the affected board will not function properly.
3 Reassemble the FC integrated server and verify its functionality (see page 53).
Inspecting the system
5 USB ports 11 USB ports (x2) and scan port (RJ-45)
6Eject button
Note: Use the reset button only if the system is unresponsive to keyboard or mouse actions.
Important: Before you remove the FC integrated server panels, be aware of the safety precautions
that you should take when handling the FC integrated server. Use standard ESD precautions when handling
printed circuit boards and electronic components. To review the safety precautions, see page 6.
Important: Before you touch any components inside the FC integrated server, attach a grounding strap to
your wrist and discharge any static electricity on your body by touching a metal part of the FC integrated
server.
Important: If your initial checks of the cable and board connections do not fix the problem, you may need to
inspect the system on a component-by-component basis, as described in “Table 1: Verifying the system.” A
comprehensive inspection allows you to verify that each hardware component is properly installed and
configured, and helps you avoid replacing expensive components unnecessarily.
Front panel Connector panel
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