67Service Guide: EFI Fiery Central integrated server
Troubleshooting
The following table lists the normal startup sequence as it appears on the FC integrated server control panel and on
the monitor.
Error messages and conditions
To address specific error messages or conditions, see “FC integrated server error messages and condition” on page 68.
Use the table to locate the problem or symptom that you want to fix, read about the possible causes, and then perform
the suggested actions to solve the problem.
If troubleshooting strategies (checking cables and connections, reinstalling system software, and so forth) do not solve
the problem and you suspect that the hard disk drive or motherboard is faulty, note that it is highly unlikely that the
hard disk drive and the motherboard are both defective; therefore, avoid replacing both to solve one problem. Always
troubleshoot in the following order.
• First, replace the hard disk drive and install system software.
Always replace a faulty hard disk drive with a new hard disk drive. Transferring a hard disk drive from one FC
integrated server to another is incorrect and strongly discouraged.
• If the problem persists, reinstall the original hard disk drive in the system, and then replace
the motherboard.
Process Control panel Monitor (if connected)
FC integrated server is powered on. No backlight Black screen
Code in the motherboard BIOS tests,
initializes, and configures areas on
the motherboard.
Activity light blinks orange.
EFI logo screen displays.
American Megatrends screen
Serial ATA AHCI BIOS screen
Windows operating system starts up. Activity light blinks green. EFI
logo screen displays.
Starting Windows screen
Admin login
Fiery Central desktop appears after you enter the Admin
password and press Enter.
Fiery Central server software on the
HDD completes startup process.
Activity light blinks green. EFI
logo screen displays.
Fiery Central desktop with Fiery Central tray icon and
Command WorkStation
Important: Do not replace the hard disk drive and the motherboard at the same time. Doing so in the wrong
order will cause the system to malfunction.
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