14 Problem Solving
338
Problem Solving
14
Error Code
This section explains error codes.
If an error caused printing to end abnormally, or a malfunction occurred in the machine,
then an error message code (∗∗∗-∗∗∗) is displayed.
For faxing, an error code is also displayed on [Activity Reports] and [Transmission
Report - Job Undelivered].
Refer to the following table for error codes to rectify problems.
Important • If an error code is displayed, any print data remaining on the machine and information stored
in the machine's memory is not warranted.
If an error code appears that is not listed in the table below, or if an error persists after
following the listed solution, contact our Customer Support Center. The contact number
is printed on the label or card attached on the machine.
Errors are classified into the following categories.
C: Copy
P: Print
F: Fax
S: Scan
M: Mail
O: Others
Error Code
Category
Cause and Remedy
CPFSMO
002-770
O O [Cause] Unable to process the job template due to insufficient hard
disk space.
[Remedy] Remove unnecessary data from the hard disk to increase
free disk space.
003-701
O O [Cause] A digital code is embedded in the document to restrict
duplication.
[Remedy] Use a document that no digital code is embedded in.
003-702
O O [Cause] The scanning ratio set to the front and back sides of the
document does not match when making 2-sided copies
using Build Job feature.
[Remedy] Make sure to match the ratio of the front and back sides.
003-750
O [Cause] Unable to store any documents using the 2-Sided Book
Copy feature.
[Remedy] Check the 2-Sided Book Copy settings.
Refer to "3 Copy" > "Layout Adjustment" in the User Guide.
003-751
O O [Cause] Unable to process, because the specified document area
is too small.
[Remedy] Increase the resolution or scan area.
003-752
O [Cause] The mixed sized document was to be scanned at 600dpi
with Color/2 Sided.
[Remedy] Set [Resolution] to [400dpi] or lower, and try again.
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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