Error Code
523
Problem Solving
15
Other Errors
This section describes the remedies when the following messages are displayed.
133-700
[Cause] The staple/hole punch setting was cancelled.
[Remedy] Check whether the staple/hole punch position is correct, and then
execute the operation again.
133-710
[Cause] When printing the received fax document, the paper loaded in the
bypass tray was used for printing because the specified tray could not
be used.
[Remedy] Take one of the following measures:
z
Load paper available for printing the received fax document:
A3 SEF , A4 LEF , B4 SEF , B5 LEF ,
A4 SEF , A5 SEF , B5 SEF , 8.5 x 11" SEF ,
8.5 x 13" SEF , 8.5 x 14" SEF , 11 x 17" SEF ,
8.5 x 11" LEF
, 5.5 x 8.5" SEF .
z
Use a paper type available for printing the received fax document:
plain paper, bond paper, recycled paper, side 2 paper, user-defined
custom paper.
z
Confirm the settings by selecting [Tools] > [Fax Service Settings] >
[Fax Control] > [Receiving Paper Size].
1. Select [Receiving Paper Size] > [Tray Mode] to add a tray to be used
for printing the received fax documents.
2. Set up paper so that the tray specified tray in [Tray Mode] can be
used for printing the received fax documents.
If the error still is not resolved, contact our Customer Support Center.
Error
Message
Cause and Remedy
A fault has occurred.
Switch off the machine.
(xxx-yyy)
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch the machine power on again.
If the message persists, record the content displayed for [(xxx-yyy)].
Then immediately switch the main power and power off, make sure that
the touch screen is blank, and then contact our Customer Support
Center.
Completed with an error.
(xxx-yyy)
[Cause] An error occurred, and the operation terminated abnormally.
[Remedy] Execute the operation again.
A fault has occurred. The
machine has rebooted.
Select [Close]. If the
problem persists, call for
service.
(xxx-yyy)
[Cause] An auto-recoverable internal error occurred, and the machine restarted
automatically.
[Remedy] Select [Close]. to use the machine normally. If the error still is not
resolved, contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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