Lexmark MS725 Service Manual

221 paper jams
221 paper jam messages
Error code Description Action
221.91 Paper remains detected at the sensor (narrow
media) after the printer is turned on.
See
“Sensor (narrow media) static jam service
check” on page 102.
221.93 Paper never arrived at the sensor (narrow media).
Paper source is undetermined.
See
“Sensor (narrow media) late-arriving jam
service check” on page 103.
Sensor (narrow media) static jam service check
Action Yes No
Step 1
Check the paper path and trays for paper fragments and partially
fed paper.
Are the paper path and trays free of paper fragments and partially
fed paper?
Go to step 3. Go to step 2.
Step 2
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Narrow media).
Does the sensor status change while toggling the sensor?
Go to step 6. Go to step 4.
Step 4
a Remove the right cover. See “Right cover removal” on
page 420.
b Check the cable J60 on the controller board for proper
connection.
Is the cable properly connected?
Go to step 6. Go to step 5.
Step 5
Reseat the cable, and then perform a print test.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the fuser. See
“Fuser removal” on page 452.
Does the problem remain?
Go to step 7. The problem is
solved.
4064
Diagnostics and troubleshooting
102

Lexmark MS725 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	- ppm
Display	LCD
Product color	Black, White
Display diagonal	2.4 \
Market positioning	-
Paper tray media types	Card stock, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Folio (media size), Oficio (media size), Universal
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Security features	IPSec, SNMPv3, 802.1x Authentication: MD5, MSCHAPv2, LEAP, PEAP, TLS, TTLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	2
Maximum internal memory	4608 MB
Sound pressure level (printing)	56 dB
Sound pressure level (duplex printing)	55 dB
Power consumption (off)	0.2 W
Power consumption (sleep)	1.3 W
Power consumption (printing)	720 W
Energy Star Typical Electricity Consumption (TEC)	1.28 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Other operating systems supported	IBM AIX 6.1, IBM AIX 7.1, Novell Open Enterprise Server, Solaris 10 SPARC, Solaris 11
Server operating systems supported	Windows 2000 Server, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Printing colors	Black
Maximum duty cycle	300000 pages per month
Recommended duty cycle	5000 - 75000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PDF 1.7, PPDS, PostScript 3, XML, XPS
Total input capacity	650 sheets
Total output capacity	550 sheets
Maximum input capacity	4400 sheets
Maximum number of input trays	6
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Package depth	650.2 mm
Package width	551.2 mm
Package height	563.9 mm
Package weight	30980 g

Weight and Dimensions

Depth	510.5 mm
Width	428 mm
Height	444.5 mm