Lexmark MS725 Service Manual

C. Collecting the settings from the menu settings page
Note: The menu settings page is dierent for each printer. For more information, see the User’s Guide. Your
next level of support will tell you which page they want to see.
Copying the menu settings page from the Embedded Web Server (EWS)
Note: Make sure that your printer is connected to a network or to a print server.
1 Open a Web browser, type http://printer_IP_address, and then press Enter.
2 Click Settings, and then select one of the settings pages from the links shown on the page.
3 Copy all the information, and then save it as a text file.
4 E-mail the text file to your next level of support.
Printing the menu settings page
1 From the home screen, navigate to:
Reports > Menu Settings Page
2 Print the menu settings page, and then use Scan to E-mail to send it to your next level of support.
D. Collecting information from the user
Ask the user for information about the following:
• Print job being run
• Operating system being used
• Print driver being used
• Other information on what was happening when the 9yy error occurred
900 errors
900‑909 error messages
Error code Description Action
900‑909.x
x
RIP firmware errors See
“System software error service check” on
page 349.
System software error service check
Dierent
types of 90y.xx errors can occur. There may be a communication problem (bad cable, network
connection, and software issues), or a hardware problem with the controller board or ISP (internal solutions
port). Check the communication and software problems first. Determine if the problem is constant or
intermittent. Use the following troubleshooting procedure to isolate the issue. Take notes as instructed. You
will need that information in the event that you need to contact your next level of support.
4064
Diagnostics and troubleshooting
349

Lexmark MS725 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	- ppm
Display	LCD
Product color	Black, White
Display diagonal	2.4 \
Market positioning	-
Paper tray media types	Card stock, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Folio (media size), Oficio (media size), Universal
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Security features	IPSec, SNMPv3, 802.1x Authentication: MD5, MSCHAPv2, LEAP, PEAP, TLS, TTLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	2
Maximum internal memory	4608 MB
Sound pressure level (printing)	56 dB
Sound pressure level (duplex printing)	55 dB
Power consumption (off)	0.2 W
Power consumption (sleep)	1.3 W
Power consumption (printing)	720 W
Energy Star Typical Electricity Consumption (TEC)	1.28 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Other operating systems supported	IBM AIX 6.1, IBM AIX 7.1, Novell Open Enterprise Server, Solaris 10 SPARC, Solaris 11
Server operating systems supported	Windows 2000 Server, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Printing colors	Black
Maximum duty cycle	300000 pages per month
Recommended duty cycle	5000 - 75000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PDF 1.7, PPDS, PostScript 3, XML, XPS
Total input capacity	650 sheets
Total output capacity	550 sheets
Maximum input capacity	4400 sheets
Maximum number of input trays	6
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Package depth	650.2 mm
Package width	551.2 mm
Package height	563.9 mm
Package weight	30980 g

Weight and Dimensions

Depth	510.5 mm
Width	428 mm
Height	444.5 mm