Error
code
Description Action
434.19 The bin 1 left stapler head failed to prime. See
“SHPF left staple jam service check” on page 270.
434.29 The bin 2 left stapler head failed to prime.
SHPF stapler head prime failure service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments > Staple test
b Select the staple job for the right staple unit.
Does the finisher staple?
Go to step 10. Go to step 7.
4064
Diagnostics and troubleshooting
266