Olympus ESG-410 User Manual

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Repair and shipment
12 Repair and shipment
Consider the following information if the ESG-410 needs to be repaired or shipped to
Olympus.
12.1 Repair
Authorized service centers
Repairs may only be performed by qualied servicing personnel that has been authorized by
Olympus. Contact an Olympus representative or an authorized service center for repair and
warranty information.
Otherwise, Olympus can not be held responsible for the safety, reliability, and performance
of the product.
Changing fuses
Be aware that fuses must only be changed by an authorized service center.
Loss of warranty
Any guarantee or warranty claims are forfeited if the user or an unauthorized servicing
agency attempts repair of a product.
Description of defects
To enable the service center to perform repairs in a timely manner, send the product
together with a detailed description of the damage or defect. The following particulars should
be included:
‒ Catalog number
‒ Serial number or lot number (if possible)
‒ Precise description of the malfunction
‒ Delivery date
‒ Invoice copy (for possible guarantee or warranty claims)
‒ Internal order number of the customer (for correct accounting of the repair order)
12.2 Shipment
Contaminated products can cause infection
Sending used and contaminated products to Olympus represents a risk of infection.
Olympus is entitled to refuse soiled or contaminated products for reasons of safety.
Reprocess the product before sending in. If reprocessing will damage the product
completely, clean the product as thoroughly as possible and mark it accordingly.
When sending products to an authorized service center for repair or warranty claims, use
the original cardboard packaging for the transport of the product. If this is not possible, wrap
each product individually in sufcient paper or sheets of foamed material and place them in
a cardboard box. If applicable, use the respective transport protection (e.g. instrument tray)
of the product.
Service centers do not accept warranty claims for damage caused by inadequate packaging.

Olympus ESG-410 Specifications

General

Brand	Olympus
Model	ESG-410
Category	Portable Generator
Language	English