Pima Captain 8 Installation Guide

Troubleshooting
83
Fault
Cause & action to take
Central Station.
Com. Fault
Incompatible protocol or phone line fault.
Check the following:
 The phone wires
 In the “Communication options” menu, “P - Connected T.Line” is set to
“+” see section 6.4, on page 51.
 At least one Monitoring Station phone number is set see section 6.3, on
page 57.
 The numbers are set correctly.
 The account ID of Monitoring Station #1 is not set to zero.
 The communication format is compatible with that of the Monitoring Station.
 A prefix is set, if required.
SMS Com.
Failure
The provider’s SMS center is unreachable
Install SMS Unit
Install the SMS-100 module
Network Fault
Communication failure between the panel and the PIMAnet.
IO-R X Fault
-
IO-R X Tamper
I/O-R X tamper is open
IO-R X Voltage
I/O-R X low voltage
Wireless
Jamming
-
IO-8 X Voltage
I/O-8 X low voltage
SV: zone name
Wireless supervision: a detector is not communicating with the panel.
System Error
The EPROM version and the panel’s software version do not match. Contact
your dealer.
Int. siren fault
1
The internal siren’s wires are cut/shortened.
Ext. siren fault
1
The external siren’s wires are cut/shortened.
net4pro fault
No communication with the net4pro.
16.2.1. Radio faults
Make sure:
1. The radio transmitter is correctly connected.
2. The radio account number is not zero.
3. The Radio format is compatible with that of the Central Station.
4. The antenna is intact, not bended and is attached vertically.
5. If the antenna is installed away from the transmitter, check the cable.
16.2.2. Dialer faults
To test the dialer: arm the panel, open a zone and wait for a call. Do not disarm the panel before
receiving the call, because disarming immediately after alarm stops the dialer.
Make sure:
1. The telephone wires are connected right.
2. At least one private telephone number is set and is correct.
3. In the “Communication options” menu, “P - Connected T.Line” is set to “+” see section 6.4,
on page 51.
1
Not in use in Captain 8.

Pima Captain 8 Specifications

General

Brand	Pima
Model	Captain 8
Category	Security System
Language	English