Chapter 11: Troubleshooting
Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests
328 Quantum Scalar i40 and Scalar i80 User’s Guide
Details about running the diagnostic subtests include:
• Running a diagnostic takes partitions offline and logs all users off of
the Web client.
• The operator panel displays progress of the diagnostic. When a test
begins, its progress displays as “Running.” Once a test completes,
its progress changes to either “Passed” or “Failed.”
• Once a diagnostic test starts, you cannot stop it. You must let it run
to completion.
• For the tape drive and magazine diagnostics, you may choose
just one device to test, or you can choose to test all. The magazine
diagnostic tests all the slots in the selected magazine(s).
• You can only perform the subtests from the operator panel.
Prerequisites for Running Diagnostic Subtests
Certain prerequisites must be met in order to run the diagnostics. Prior
to running a diagnostic, the library checks to make sure all the
prerequisites are met. If any is not, the operator panel displays a
message telling you how to resolve the issue. Prerequisites include:
• All diagnostic tickets must be closed.
• I/E station slots must be allocated (minimum of five).
• All magazines must be installed in the library (two in the Scalar i40;
four in the Scalar i80).
• A scratch tape must be in the top I/E station slot. The scratch tape
must be assigned to the System partition. The scratch tape must be
compatible with all unloaded tape drives installed in the library. For
a list of supported media, see
Supported Media on page 347.
• For the tape drive diagnostics only, at least one tape drive must
be installed in the library. All installed tape drives must be in the
ready state. (You can check the Web client Setup > Drive Settings
for listing of which drives are in the ready state.)
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