Error Messages
Here is a list of common error messages, a description of the problems, and their solutions. This is just a
reference information.
1st/2nd Message Problem/Solution
Cannot check, Signal in Ad hoc Disable Ad hoc in the Comm. Mode settings.
Cannot duplex Tray #/ Press Form
Feed or reset the Job
Duplexing prohibited from specified tray.
Cancel duplex mode
Press [Form Feed] or [Job Reset].
Cannot install from this SD card
SD card contains a DOS (Data Overwrite Security) program
that has already been installed for another machine.
• Contact system administrator.
Certificate auto renewal failed
Automatic certificate renewal has failed.
• Call your service provider.
Change Setting
Tray #/Paper Size:, Paper Type:
The paper size/paper type settings in the application program
and printer driver do not match.
• Change the paper type on the paper type setting menu
on the machine operation panel
• Push [Form Feed]
• Cancel the print job.
Change Setting
Tray #/ Paper Size:, Paper Type:
The paper size/paper type settings in the application program
and printer driver do not match.
Do one of the following:
• Load the tray with the correct paper
• Change the paper size using the dial or the special paper
size setting menu on the operation panel.
• Push [Form Feed]
• Cancel the print job.
Close Duplex Unit Cover
The duplex unit cover is open.
• Close the duplex unit cover.
Close Front Cover
The front cover is open.
• Close the front cover.
Error Messages
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