7-2
Troubleshooting Map
Tr oubleshooting
7
Troubleshooting Map
If any problem occurs while you are using the printer, follow the flow chart shown
below to check the problem.
Printing is
impossible.
Print quality
deteriorates.
An error message
appears on
the Printer Status
Window.
The printer driver
fails to print.
Yes
Yes
Yes
No
No
No
No
No
No
No
No
No
No
Yes
Toner density is set to light.
(See "Printing with Toner
Density Adjusted," on p. 4-63)
Toner runs low.
(See "Replacing the Toner
Cartridge," on p. 5-2)
The printer is not connected to your
computer. (See "Connecting to a
Computer," on p. 1-14)
Follow the messages
displayed on the Printer Status
Window to remedy an error.
(See "Printer Status Window,"
on p. 4-84)
The power cord is not connected. The
power switch is turned OFF.
(See "Turning the Printer ON/OFF," on
p. 1-10)
The (Alarm) indicator is on or
blinking. (See "Alarm Indicator," on p.
7-3)
The printer is installed in an
adverse environment. (See
the Getting Started Guide)
Other Problems
(See "Print Quality Problems,"
on p. 7-30)
Paper Problems
(See "Paper Problems," on
p. 7-35)
The printer driver is not installed
properly. (See "Installation Problems,"
on p. 7-38)
The printer driver is not installed
properly. (See "Installation Problems,"
on p. 7-38)
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