7-35
Paper Problems
7
Tr oubleshooting
Paper Problems
Paper comes out wrinkled.
Cause 1 Paper is loaded in the paper cassette or multi-purpose tray at an angle.
Remedy
Load the paper in the paper cassette or multi-purpose tray straight. (See
"Loading Paper in a Paper Cassette," on p. 2-26, "Loading Paper in the
Multi-purpose Tray," on p. 2-45)
Cause 2 Paper is damp since the paper has been stored in unsuitable condition.
Remedy
Replace the paper with new one and print again.
(See "Paper Requirements,"
on p. 2-2)
Cause 3 Paper is inappropriate.
Remedy Paper may be creased depending on the paper type. Set [Special Print Mode]
to [Special Settings 3] in the printer driver. If this solves the problem, set
[Special Print Mode] to [Off].
In order to specify the setting for [Special Print Mode], display the [Advanced
Settings] dialog box by clicking [Finishing Details] in the [Finishing] sheet, and
then clicking [Advanced Settings] in the [Finishing Details] dialog box.
Paper jams occur frequently.
Cause Paper is inappropriate.
Remedy 1 Replace the paper with one that can be used and print again. (See "Paper
Requirements," on p. 2-2)
Remedy 2 Paper jams may occur frequently depending on the paper type. Set [Special
Print Mode] to [Special Settings 2] in the printer driver. If this solves the
problem, set [Special Print Mode] to [Off].
In order to specify the setting for [Special Print Mode], display the [Advanced
Settings] dialog box by clicking [Finishing Details] in the [Finishing] sheet, and
then clicking [Advanced Settings] in the [Finishing Details] dialog box.