Returning Failed Components
If the failed component is still under Cisco warranty or a hardware maintenance contract, return it for repair
or replacement.
If the failed component is out of warranty or not covered by a maintenance contract, contact Cisco to determine
if it can be sent in for repair at an additional cost.
Please contact your local Cisco sales or service representative for additional information.
Use a saved shipping carton and anti-static bag when returning a circuit card to Cisco for fault analysis.
Failure to use the proper packaging will make it impossible to isolate problems resulting from physical
or ESD damage during shipping. For additional information see the RMA Shipping Procedures appendix.
Caution
SFP+ transceivers must be returned along with MIO/UMIO cards. Leave the fiber optic devices installed
in the card.
Important
Disposal of this product should be performed in accordance with all national laws and regulations.Important
ASR 5500 Installation Guide
147
Replaceable Components
Returning Failed Components
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