Dell POWERVAULT MD3600F User Manual

274 Troubleshooting: Your Storage Array Software
NOTE: MDSM may take a few minutes to update a status change to Unresponsive
or from Unresponsive. A status change from or to Unresponsive depends on the
network link to the storage array. All other status change updates faster.
Storage Array Support Data
You can gather various types of inventory, status, and performance data that
can help troubleshoot any problem with the storage array. All the files are
compressed into a single archive in a zipped-file format. You can forward the
archive file to your Technical Support representative for troubleshooting and
further analysis.
To generate the support data report:
1
In the AMW, perform one of these actions:
• Select
Advanced  Troubleshooting  Support Data  Collect .
• Select the
Support tab, and click Gather Support Information .
The
Collect All Support Data window is displayed.
Adding a Storage
Array
The Contacting Storage Array icon is shown in
the Tree view and Table view until the current
status of each managed storage array is known.
The Contacting Storage Array icon is shown in
the EMW Status Bar and the AMW Status Bar
and the tooltip shows Contacting Storage arrays.
As each storage array is contacted, its current status
is obtained and shown in the Tree view and Table
view. The applicable statuses are the Optimal,
Needs Attention, Fixing, or Unresponsive.
Adding a Storage
Array OK
No problems were encountered while adding the
storage array.
MDSM software continues to check for any
status change events.
Adding a Storage
Array Error
Displayed only when an error occurs.
Table 19-3. Additional Status Icons
Status Icon Description
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Dell POWERVAULT MD3600F Specifications

General

HDD speed	15000 RPM
RAID levels	0, 1, 5, 6, 10
Data transfer rate	8 Gbit/s
Storage drive size	3.5 \
Storage drive capacity	600 GB
Storage drive interface	Serial Attached SCSI (SAS)
Storage drives installed	Yes
Installed storage drive type	HDD
Supported storage drive types	HDD & SSD
Total installed storage capacity	3.6 TB
Maximum supported storage capacity	36 TB
Number of storage drives installed	6
Number of storage drives supported	12
Chassis type	-
Product color	Gray
LED indicators	Power, Status
AC input voltage	90-264 V
AC input frequency	47/63 Hz
Number of power supply units	1
Power supply unit (PSU) capacity	600 W
Operating altitude	-16 - 3048 m
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	561 mm
Width	446.3 mm
Height	86.8 mm
Weight	29300 g