102 Installation and Service Guide
Installing System Software
2 Reinstall the following:
• Fonts
• Custom simulations
Note: This upgrade may not be compatible with old user software.
3 Back up the E-35A hard disk drives.
System software installation error messages
If an error message displays when you install or upgrade system software, do the following:
• If prompted, save the log.
• If you are not prompted to save the log, record the error message.
• If the network cable and printer interface cables are still connected to the E-35A, disconnect the cables and
perform the installation again, starting from “Installing or upgrading the system and user software” on page 95.
If you cannot correct the error, contact your authorized service/support center. A log or error message may help to
solve the problem. Provide as much specific information as possible.
System updates
Advise the site administrator that the System Updates feature available through the Windows Apps screen allows
customers to schedule and accept installation of certain E-35A software updates from a secure site on the Internet. By
default, the feature is configured to display a notification on the monitor that software updates are available for the E-
35A. You can also check for system updates by choosing Start > arrow button > Fiery > System Updates, and then
clicking Check Now. Depending on how it is configured, System Updates operates manually or automatically. For more
information about how to schedule System Updates, see Configuration and Setup, which is part of the user
documentation. Since you can obtain Windows updates directly from Microsoft, EFI does not provide them by means
of System Updates.
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