Problem Solving
192
Problem Solving
11
The Print Result is Not What was Expected
If the print result is not what was expected, identify the symptom in the following table to
perform the remedy.
Symptom Cause Remedy
Outputs are not
stapled.
The Finisher is not
installed.
The Finisher is required to staple. Install
the Finisher, or change the print option
settings to cancel stapling.
The number of pages
to be stapled exceeds
the maximum number
for stapling.
Reduce papers to be less than the
maximum number for stapling.The
maximum number of pages for stapling
varies depending on the used finisher.
The image on the
document edges is
missing on the
output.
The image is larger
than the printable
area.
Expand the printable area of the machine,
or reduce the image size on the printout.
The printed font
differs from the font
specified on the
computer.
Font replacement is
set on the print driver.
Check the font replacement table.
The printout is not
offset.
The machine does not
offer the Offset
feature.
To output offset, the Offset Stacking
Module or the Finisher is required.
The specified print
options are not
enabled.
The print driver for
another model is used.
Install the print driver for the model.
The document
edges are missing
on the printout.
The image is larger
than the printable
area.
Expand the printable area of the machine,
or reduce the image size on the printout.
Black lines are
printed.
A print driver for
another machine is
used.
Install the print driver for your machine.