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8. Troubleshooting
Error & Status Messages on the Control Panel
This section explains what the message that appear on the control panel mean
and what to do when a particular message appears.
❖ Status messages
❖ Messages
Message Explanation Recommended Action
Offline The machine is Offline. To start printing, switch the
machine to online by press-
ing the {Stop/Start} key on
the control panel.
Processing... The machine is printing. Wait a while.
Ready This is the default ready mes-
sage.
The machine is ready for use.
No action is required.
Resetting Job... The machine is resetting the
print job.
Wait until ”Ready” appears
on the display.
Waiting... The machine is waiting for
the next data to print.
Wait a while.
Warming up... The printer is warming up or
toner is being supplied.
Wait until ”Ready” appears
on the display.
Message Explanation Recommended Action
Cannot collate The computer does not have
a print control module, or the
job does not use a print driv-
er.
Change the port setting to
print through a USB or LPR
port.
Change Settings #
Paper Size
The paper size setting in the
tray # (1, 2, bypass) differs
from that of actual paper size
in the tray.
Load paper of the selected
size in the tray, and then
change the paper size setting
with printer driver.
Change Settings #
Paper Type
The paper type setting in the
tray # (1, 2, bypass) differs
from that of actual paper
type in the tray.
Load paper of the selected
size in the tray, and then
change the paper size setting
with the control panel.
Close Top/Front Cover The top or front cover is
open.
Open and then close the top
or front cover.
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