106
4.8.12 Scratches, Streaks, or Vertical Creases Appear on the
Image
Cause:
The paper feed speed of the exit motor, switchback entrance, or switchback exit is
too high or too low.
Solution:
<If scratches or streaks appear on the side 2 of the paper>
You can lessen the problem by decreasing the paper feed speed.
1.
In [Advanced Settings] for the custom paper in use, adjust the paper feed
speed for delivery.
Depending on the type of printing, specify one of the following:
• For one-sided printing, reduce the value in [23: Exit Motor Feed Speed
Adjustment] by 0.1%.
• For duplex printing, reduce the value in [24: Switchback Entrance Feed
Speed Adj] by 0.1%.
• For one-sided printing (delivery of inverted paper), reduce the value in [25:
Switchback Exit Feed Speed Adj] by 0.1%.
2.
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep decreasing the value by 0.1% until the problem is resolved.
If the problem persists even though you have decreased the value by
1.0%, contact your service representative.
<If scratches or streaks appear on the side 1 of the paper>
You can lessen the problem by increasing the paper feed speed.
1.
In [Advanced Settings] for the custom paper in use, adjust the paper feed
speed for delivery.
Depending on the type of printing, specify one of the following:
• For one-sided printing, increase the value in [23: Exit Motor Feed Speed
Adjustment] by 0.1%.
• For duplex printing, increase the value in [24: Switchback Entrance Feed
Speed Adj] by 0.1%.
• For one-sided printing (delivery of inverted paper), decrease the value in
[25: Switchback Exit Feed Speed Adj] by 0.1%.
2.
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep increasing the value by 0.1% until the problem is resolved.
If the problem persists even though you have increased the value by
1.0%, contact your service representative.
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