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4.2.1 If (J032) Appears
Cause:
The edge of a sheet is jammed in the intermediate transfer belt or paper transfer
roller.
Floppy paper is likely to cause paper misfeeding because it tends to stick to the
intermediate transfer belt and paper transfer roller.
Solution:
<Color printing>
1.
In [Advanced Settings] for the custom paper in use, set [36: Paper Transfer
Current; Lead Edge: FC] to "100%".
2.
Print 25 sheets of the image. Is the problem resolved?
Yes
Finished!
No
Go to the next step.
3.
Set [36: Paper Transfer Current; Lead Edge: FC] to "80%".
4.
Print 25 sheets of the image.
• If paper misfeeding no longer occurs, the problem has been resolved.
• If the leading edge of the printed image becomes faint as a result of this, go
to the next step.
• If the paper misfeeding persists, skip to step 7.
5.
Set [38: Ppr Transfer Current Lead Edg Dist: FC] to "5 mm".
6.
Print 25 sheets of the image. Is the problem resolved?
Yes
Finished!
No
Contact your service representative.
7.
Increase the leading edge margin in the print settings for the image to be
printed.
8.
Set [36: Paper Transfer Current; Lead Edge: FC] to "0%".
9.
Print 25 sheets of the image. Is the problem resolved?
Yes
Finished!
No
Contact your service representative.
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