Sheets cannot be stapled properly
Cause:
When the sheets are fed to the staple unit inside the finisher, they may be overlaid, resulting in a
misalignment of 5 mm (0.2 inches) relative to each other after stapling.
When coated or other paper producing higher paper-to-paper friction is used, the paper edges are not
aligned properly, resulting in misaligned stapling.
This is likely to occur if:
• Coated or other paper producing higher paper-to-paper friction is used.
• Thin or other limp paper is used.
Solution:
Reduce the number of sheets to be stapled.
1. In the [Finishing: Finisher 1] group on the [Adjustment Settings for Operators] menu,
select 0629: [Number of Sheets Align for Stapling], and reduce the number of sheets to
be stapled.
2. Print the image. Is the problem resolved?
Yes Finished!
No Repeat Step 1 and 2. If the problem persists even though the setting has reached its
minimum value, contact your service representative.
• If the number of sheets to be stapled is reduced, paper alignment will take longer, compromising
the machine's throughput.
The Edge Is Rolled
Cause:
The leading edge of Paper Weight 1 or Paper Weight 2 is rolled
Paper with Paper Weight 1 (vertical) or Paper Weight 2 (horizontal) and with A3 size or larger is
output, the leading edge of the paper may be lifted and upward curl may occur.
Paper curl may block the paper feed and cause a paper jam (JAM 107/109).
5. Post-Processing Option Troubleshooting
146
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