Tektronix DPO5104B Printable Help

Finding the report. When the utility is finished running, the zipped report file is on the desktop.
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a) In the case where TekScope was running when the utility was invoked, the name of the .zip report file created on the
desktop will contain the type of instrument and the serial number. For example:
TekScope_Recovery_Report_MSO71254C_123456789.zip.
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b) However, if TekScope was not running when the utility was invoked, the name of the .zip report file will not contain the
serial number. For example: TekScope_Recovery_Report_MSO71254C.zip
Data contained in the report. When the utility is finished running, if these files exist on the instrument, the report will contain
copies of these specific files:
C:\Windows\Sysnative\winevt\logs\Application.evtx C:\programdata\tektronix\ISD.XML C:
\programdata\Tektronix\TekScope\Calibration\console.log C:\programdata\Tektronix
\TekScope\Calibration\console.logOld C:\programdata\Tektronix\TekScope\Calibration
\calSPCConst.dat C:\programdata\Tektronix\TekScope\Calibration\caldiag.log C:
\programdata\Tektronix\TekScope\Calibration\caldiag.logOld C:\programdata\Tektronix
\TekScope\Calibration\error.log
When the utility is finished running, the zipped report file will also contain copies of all files found in the following directories:
C:\programdata\Tektronix\TekScope\Internal\*.* C:\programdata\Tektronix\TekScope
\Calibration\CalDramDump\*.* C:\programdata\Tektronix\TekScope\Calibration
\CalDramDumpFact\*.*
Data deleted by the utility. Running this utility will delete the following files:
C:\users\<current_user>\AppData\LocalLow\Tektronix\tekScope\Internal\*.*
Because TekScope was having difficulties, some files may have been corrupted. Deleting these files will allow TekScope to
regenerate them on the next start-up. Deleting these files may resolve the initial problem.
The utility log file. You can see a log file of the operation performed by the recovery report utility at: C:\Temp
\TekScopeRecoveryReportUtility_log.txt
Feedback
Tektronix values your feedback on our products. To help us serve you better, please send any suggestions, ideas, or other
comments you may have regarding your instrument.
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Direct your feedback to us via e-mail at www.tektronix.com/contact-us.
Include the following information in the subject field: "NEW and IMPROVED Scope Customer Feedback."
Please be as specific as possible.
Recommended information to include.
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Instrument hardware, for example, display, chassis, and so on
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Application software version
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Probes
About Tektronix oscilloscopes
18 DPO70000SX, MSO/DPO70000DX, MSO/DPO70000C, DPO7000C, and MSO/DPO5000B Series

Tektronix DPO5104B Specifications

General

Brand	Tektronix
Model	DPO5104B
Category	Test Equipment
Language	English