3-36 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFP
Error Messages and Codes
Download Error
Applicable Error
• 016-737: Download ID Error
• 016-741: Download Range Error
• 016-742: Download Header Error
• 016-743: Download Checksum Error
• 016-744: Download Format Error
• 016-745: Download Protect Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9/7.1.16
■ MCU Board, PL7.2.2
■ “Phaser 6000/6010 Image Processor
Board” on page 10-18
■ “Map 2 - Phaser 6000/6010” on
page 10-8
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat all connectors on the IP
Board and the MCU Board.
Does the error persist?
Go to step 2. Complete.
2 Replace the IP Board (page 8-114).
Does the error persist?
Replace the
MCU Board
(page 8-121).
Complete.