Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-111
Error Messages and Codes
XERO Life Over
The xerographics assembly is at end of life.
Applicable Error
• 191-310: Xero Life Over
Initial Actions
• Cycle printer power.
• If the problem persists, the printer is at the end of life and should be replaced.
Custom Toner Mode
The printer is in custom toner mode.
Applicable Error
• 193-700: Custom Toner Mode
Initial Actions
• Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ “Phaser 6000/6010 Xerographics” on
page 10-14
■ “Phaser 6000/6010 Image Processor
Board” on page 10-18
■ “WorkCentre 6015 MFP Xerographics”
on page 10-28
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Loosen the screws on the IP Board,
then retighten the screws to reseat
the board.
Check that all the connectors on the
IP Board are secure.
Does the problem persist?
Go to step 2. Complete.