Xerox Phaser 6000 Service Manual

Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-51
Error Messages and Codes
MCU Comm Error
Communication has failed between the MCU and IP Boards.
Applicable Error
• 024-371: MCU Comm Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9/7.1.16
■ MCU Board, PL7.2.2
■ “Phaser 6000/6010 Image Processor
Board” on page 10-18
■ “Map 2 - Phaser 6000/6010” on
page 10-8
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
Go to step 2. Complete.
2 Check the Image Processor Harness
continuity.
Disconnect the IP Board P/J8 and
the MCU Board P/J22.
Is the harness damaged?
Replace the
harness
(page 8-126).
Go to step 3.
3 Replace the IP Board (page 8-114).
Does the error persist?
Replace the
MCU Board
(page 8-121).
Complete.

Xerox Phaser 6000 Specifications

General

Brand	Xerox
Model	Phaser 6000
Category	Printer
Language	English