Phaser 6000/6010 and WC 6015 MFP Xerox Internal Use Only 3-61
Error Messages and Codes
FTP Connection Error
A FTP connection error occurred.
Applicable Error
• 031-571: FTP Connect Error
• 031-578: FTP Login Error
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board, PL7.1.9
■ MCU Board, PL7.2.2
■ “Map 2 - WorkCentre 6015 MFP” on
page 10-22
■ “WorkCentre 6015 MFP Image
Processor Board” on page 10-32
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
Go to step 2. Complete.
2 Replace the IP Board (page 8-114).
Does the error persist?
Replace the
MCU Board
(page 8-121).
Complete.