Troubleshooting i-Vu CCN Pro
94 i-Vu CCN Pro 4.2
TCP/UDP Port Usage
tcp*:80 http (Web Server)
tcp *:443 https (Web Server)
udp *:68 DHCP Client daemon
udp *:137 nmbd (netbios/tcp requests)
udp *:138 nmbd (netbios/tcp responses)
udp *:47808 Bacnet/IP
udp *:47812 CCN/IP
Udp *:50005 to 50008 Firmware CCN/IP
NOTE
• These ports are used by the i-Vu Server. i-Vu CCN Pro listens through these ports.
• SOAP uses the HTTP port.
• The alarm pop-up is defined through System Options > General.
• All CCN/IP and BACnet/IP ports have to be exposed if the connection between the i-Vu Server and the
device managers contain a firewall.
• All other ports are not configurable.
FAQ - Frequently Asked Questions
“How do I set up the CCN Time Broadcaster?
i-Vu CCN Pro defaults as the CCN Time Broadcaster. You must set the clock in i-Vu CCN Pro in Main Menu >
System Options > System Settings > General tab.
“Where do I find out the details of the capabilities of the different privileges available for Login?”
Refer to System Options > Privilege Sets (page 35) for details.
“I noticed that the back/forward buttons in the browser don’t work.”
You must use the navigation inside the i-Vu CCN Pro interface.
“Can I use Firefox?”
At this time, i-Vu CCN Pro only supports the use of the Internet Explorer v6 and later web browser.
“Can I Ctrl-select Alarms to acknowledge them?”
No, you can either select a single alarm or all alarms.
“I’ve noticed that my settings for a Comfort Controller or UC disappeared.”
The default graphic for a Comfort Controller and UC is a tabular display of points that have been enabled in i-
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