Name: Fuji Xerox ApeosPort Print C5570
Brand: Fuji Xerox
Rating: 4 (1 reviews)

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9 Troubleshooting

9.7 Error Code

Error codes are six-digit numbers displayed on the machine touch panel when an error occurs and the print job did

not successfully complete or when a malfunction occurs in the main unit.

When an error code is displayed, please check the code on the official website.

http://www.fujixerox.com

Table of Contents3
Before Beginning8
Types of Manuals8
Setup Guide (Booklet)8
Reference Guide (this Document) (Official Site)8
Using this Guide9
Organization9
Conventions9
About this Machine10
Security Settings of this Machine11
Licenses12
Main Components and Functions13
Unit13
Control Panel18
Graphic Symbols on the Machine and Their Meanings19
Setting up the Machine21
Power Source21
Turning on the Machine21
Turning off the Machine21
Connecting Your Machine to a Computer23
Connecting to a Wired (Ethernet) Network23
Connecting to a Computer with USB24
Connecting to a Wireless Network24
Installing Software for Windows27
Configuring Options in the Print Driver29
Installing Mac Software29
Installing Print Drivers on Linux Computers30
Email Function Settings30
Changing the IP Address32
Using Your Machine33
Touch Panel Display33
About the Home Screen33
Basic Procedures33
Entering Text35
Switching between Online and Offline35
Login Method35
Customization Feature of the Home Screen37
Power Saver Mode39
Entering Power Saver Mode39
Exiting Power Saver Mode39
Paper41
Usable Paper in each Paper Tray41
Unsupported Paper46
Storing and Handling Paper46
Loading Paper47
Fanning the Paper47
Loading Paper into Trays 1 to 4 (3 and 4 Are Optional)48
Loading Paper (When the Tandem Tray Module Is Installed) in Tray 3 ((Tandem Tray Module) (Optional))51
Loading Paper (When the Tandem Tray Module Is Installed) in Tray 4 ((Tandem Tray Module) (Optional))52
Loading Paper in Tray 5 (Bypass)53
Loading Long Size Paper55
Loading Paper into Tray 6 (HCF B1 (Optional))56
Changing the Paper Settings58
Printing60
Printing from a Computer60
Print Features in the Properties Dialog Box60
Canceling/Checking Printing62
Canceling a Print Job62
Printing a Print Job that Is Waiting for Execution62
Printing on Envelopes64
Printing on Custom Size Paper66
Loading Custom Size Paper66
Registering Custom Size Paper66
Printing on Custom Size Paper68
Printing Various Types of Paper70
Printing after Automatically Selecting the Tray According to the Paper Type70
Printing by Specifying the Paper Tray and Paper Type72
Printing after Specifying the Finishing for Paper, such as Stapling, Punching, Folding, Booklet Making, and Z Folding74
Printing Data Saved on USB Storage75
Print from USB76
Photo Print76
Removing USB Storage77
Function List77
Printing after Checking Output - Sample Set81
Sample Set81
Printing Using Sample Set81
Printing at a Specified Time - Delayed Print83
Delayed Print83
Printing a Delayed Print Job83
Canceling a Time-Specified Print Job / Printing While Ignoring the Specified Time84
Printing Confidential Documents - Secure Print85
Secure Print85
Printing with Secure Print85
Printing Confidential Documents - Private Charge Print86
Private Charge Print86
Configuring Private Charge Print Settings86
Printing with Private Charge Print86
Using Private Charge Print (All)87
Printing Confidential Documents - Charge Print88
Charge Print88
Configuring Charge Print Settings88
Printing with Charge Print88
Printing Using E-Mail- Mail Print90
Mail Print90
Receiving and Printing E-Mail90
Printing from Your Mobile Devices92
Connecting the Machine to Mobile Devices92
Connecting Via a Wi-Fi Network92
Connecting Via a Wi-Fi Direct Network92
Print Utility95
Using Other Print Services96
Airprint96
Mopria97
Changing the Machine Settings98
[Language]98
[Information & Reports]98
[Notifications]100
[Paper Tray Settings]100
[Supplies]103
[Billing Information]103
[System Settings]105
[App Settings]115
[Connectivity & Network Setup]121
[Authentication / Accounting]135
[Audit Log Settings]142
[Maintenance]143
[Reset]146
Making Better Use of Your Machine147
Using Centreware Internet Services147
Starting Centreware Internet Services147
Login Method148
Using the Online Help148
Using Software Supplied with the Machine149
Print & Scan Hub (Windows)149
Contentsbridge Utility (Windows)149
Configuring Encryption Settings150
Types of Certificate150
About Encryption150
Configuring HTTP Communication Encryption Settings151
Configuring Ipsec for Encryption153
Setting to Use IEEE 802.1X on Wireless LAN155
Control Access to Machine Features by Pre-Registering Users157
Overview of the Authentication and Accounting157
Usage Restriction of Services that Use Authentication Functions160
Turning on the User Authentication Function161
Settings for Authentication with an IC Card Reader (Optional)168
Configuring Accounting170
Maintenance171
Replacing Consumables171
Handling Consumables171
Replacing Toner Cartridges171
Replacing Drum Cartridges173
Replacing the Waste Toner Container176
Replacing the Fusing Unit178
Replacing Staples (When Finisher-B3 Is Installed)179
Replacing Side-Stitch Staples (When C3 Finisher or C3 Finisher with Booklet Maker Is Installed)181
Replacing the Booklet Staple Cartridge (When Finisher-B3 Booklet Unit Is Installed)183
Replacing Booklet Staples (When C3 Finisher with Booklet Maker Is Installed)184
Emptying the Hole Punch Waste Container (When Finisher-B3 Is Installed)187
Emptying the Hole Punch Waste Container (When C3 Finisher or C3 Finisher with Booklet Maker Is Installed)187
Image Quality189
Adjusting the Halftone189
Adjusting Alignment193
Transfer Output Adjustment196
Print Image Manual Density Adjustment (Unevenness Adjustment on the Manual Print Side)198
Adjusting the Booklet Fold Position200
Adjusting the Fold Position201
Double-Fold Position Adjustment201
Booklet Position Adjustment202
Adjusting the C Fold Position203
Adjusting the Z Fold Position204
Adjusting the Z Fold Half Sheet Position204
Cleaning the Machine205
Cleaning the Exterior of the Machine205
Cleaning the Interior (LED Printheads)205
Troubleshooting208
Paper Jam Solution208
When Staples of the Staple Cartridge Have Jammed209
Staple Jams in Staple Cartridges (for Finisher-B3)209
Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker)211
Staple Jams in Saddle Stitch Staple Cartridges (When C3 Finisher with Booklet Maker Is Installed)213
Machine Problems215
Printing Problems217
Document Printing Problems218
Digital-Camera Printing Issues218
Image Quality Problems219
Network-Related Problem223
Centreware Internet Services Problems223
Email Features Problems223
Internet/Intranet Connection Problems224
Wireless LAN Connection Trouble224
Wi-Fi Direct Connection Troubles225
Ipv6 Connection Problems225
Trouble During Help/Remote Assistance Connections226
Airprint Issues227
Error Code228
Installing Optional Accessories229
Installing the Wireless Network Kit229
Installing 2 Tray Module and Tandem Tray Module231
Installing the Envelope Tray237
Removing the Envelope Tray238
Attaching the Long Paper Inserter (320Mm)241
Installing Storage242
Installing the Secondary Ethernet Kit245
Turning on Software Options248
Appendix249
Specifications249
Printable Area259
Standard Print Area259
Extended Print Area259
Life of Consumables and Regular Replacement Parts260
Life of Consumables260
Regular Replacement Parts260
Performance Parts for Repair261
Other Consumables261
Updating the Machine's Firmware262
Emulation263
Emulation Mode263
Characteristics of HP-GL and HP-GL/2 Emulation266
Settings273
Direct Print285
External Access287
Registering Connection Destinations287
Settings When Verifying Server Certificates288
Connecting to an External Service288
Using Help on this Machine289

Fuji Xerox ApeosPort Print C5570 User Manual

Table of Contents

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Fuji Xerox ApeosPort Print C5570 Specifications

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Brand	Fuji Xerox
Model	ApeosPort Print C5570
Category	Printer
Language	English