Troubleshooting 213
Other Controller Indicates Different Cache Size
Description: The other controller in the redundant controller configuration has a
different size array accelerator.
Action: Be sure both controllers are using the same capacity array accelerator.
RIS Copies Between Drives Do Not Match
Description: The drives on this controller contain copies of the RIS that do not
match. The hard drives in the array do not have matching configuration
information.
Action:
1. Resolve all other errors encountered.
2. Obtain the latest version of ADU, and then rerun ADU.
3. If unconfigured drives were added, configure these drives using ACU.
4. If drives or arrays were moved, be sure the movement follows the guidelines
listed in the documentation for the array controller.
5. If the error persists after completing steps 1 through 4, contact an authorized
service provider.
SCSI Port X Drive ID Y failed - REPLACE (failure message)
Description: ADU detected a drive failure.
Action: Correct the condition that caused the error, if possible, or replace the
drive.
SCSI Port X, Drive ID Y Firmware Needs Upgrading
Description: Drive firmware may cause problems and should be upgraded.
Action: Run Options ROMPaq to upgrade the drive firmware to a later revision.
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