274 HP ProLiant ML370 Generation 4 Server Reference and Troubleshooting Guide
Repair the connection and press the F2 key. a.
b. If the problem persists, run ADU ("Array Diagnostic Utility" on page
126
) to resolve.
•
b. Replace the failed drives.
•
Be sure the cable is routed properly.
1789-Slot X Drive Array SCSI Drive(s) Not Responding...
...Check cables or replace the following SCSI drives: SCSI Port Y: SCSI ID Z
Select F1 to continue – drive array will remain disabled.
Select F2 to failed drives that are not responding – Interim Recovery Mode will be enabled
if configured for fault tolerance.
Audible Beeps: None
Possible Cause: Drives that were working when the system was last used are
now missing or are not starting up. Possible drive problem or loose SCSI cable.
Action:
1. Power down the system.
2. Be sure all cables are properly connected.
3. Be sure all drives are fully seated.
4. Power cycle any external SCSI enclosures while the system is off.
5. Power up the server to see if the problem still exists.
6. If configured for fault-tolerant operation and the RAID level can sustain
failure of all indicated drives:
a. Press the F2 key to fail the drives that are not responding
7. Press the F1 key to start the system with all logical drives on the controller
disabled.
Be sure the system is always powered up and down correctly.
When powering up the system, all external storage systems must be powered
up before the server.