Figure 29: Location of SRX110 Serial Number and Agency Labels
g033621
Serial number
ID label
Related
Documentation
Packing the SRX110 Services Gateway and Components for Shipment on page 125•
• Contacting Customer Support on page 121
• Return Procedure for the SRX110 Services Gateway on page 122
Information You Might Need to Supply to Juniper Networks Technical Assistance Center
If you are returning a services gateway or hardware component to Juniper Networks for
repair or replacement, obtain a Return Materials Authorization (RMA) number from
Juniper Networks Technical Assistance Center (JTAC).
When requesting support from JTAC by telephone, be prepared to provide the following
information:
•
Your existing case number, if you have one
•
Details of the failure or problem
•
Type of activity being performed on the services gateway when the problem occurred
•
Configuration data displayed by one or more show commands
•
Your name, organization name, telephone number, fax number, and shipping address
Related
Documentation
Return Procedure for the SRX110 Services Gateway on page 122•
• Locating the SRX110 Services Gateway Component Serial Number and Agency Labels
on page 123
• Contacting Customer Support on page 121
Copyright © 2015, Juniper Networks, Inc.124
SRX110 Services Gateway Hardware Guide for H2 Model Numbers