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Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
B
Message Checkpoints Corrective Actions
Reference
Page
Acceptable fold count
exceeded.
Is the acceptable number of sheets
exceeded?
Press [Continue] to print using Fold
per acceptable number of sheets.
Press [Cancel] to cancel the job.
page 6-17
Acceptable staple count
exceeded.
*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Is the acceptable number of sheets
exceeded?
Press [Continue] to print without
using Staple. Press [Cancel] to
cancel the job.
—
Activation error. ― Failed to activate the application.
Contact administrator.
―
― Expansion Authentication is
disabled. Turn the main power
switch off and on. If the error exists,
contact administrator.
―
Add paper in cassette #. Is the indicated cassette out of
paper?
Load paper.
Select the available paper. Press
[Continue] to print.
page 3-16
Add paper in Multi
Purpose tray.
Is the paper of the selected size
loaded in the multi purpose tray?
Load paper.
Select the available paper. Press
[Continue] to print.
page 3-26
Adjusting Scanner. — The machine is under the
adjustment to maintain its quality.
Please wait.
—
Adjusting… — The machine is under the
adjustment to maintain its quality.
Please wait.
—
Message Checkpoints Corrective Actions
Reference
Page
Box is not found. — The specified box cannot be found.
Job is canceled. Press [End].
—
Box limit exceeded.
*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Is [End] displayed on the screen? The specified box is full, and no
further storage is available. Job is
canceled. Press [End]. Try to
perform the job again after printing
or deleting data from the box. The
job is canceled. Press [End]. Refer
to Responding to Send Error for the
error code and corrective actions.
—
— Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print scanned
pages. Press [Cancel] to cancel the
job.
—