Kyocera TASKalfa 4551ci User Manual

10-37
Troubleshooting > Troubleshooting
Responding to Printing System Error
Error
Code
Message Checkpoints Corrective Actions
1020 Machine interface board failure.
Call service.
— Printing System failure has
occurred. Make a note of the
error code displayed on the touch
panel. Call service.
1030 Failed to connect to the Printing
System.
Check the connection to the
Printing System.
> Printing System power
> Interface cable connection
Is the power switch of Printing
System turned ON?
Turn the power switch of Printing
System on.
Is the power cable of Printing
System plugged?
Turn the main power switch of the
machine off and check that the
power cable of Printing System is
correctly plugged.
After checking the power cable,
turn the main power switch of the
machine on.
Is the interface cable (DVI)
connected from the machine to
Printing System?
Check that the interface cable is
correctly connected.
1031 Failed to connect to the Printing
System.
Check the connection to the
Printing System.
> Interface cable connection
— Check that the interface cable is
correctly connected. If the error
exists, Printing System failure
has occurred. Make a note of the
error code displayed on the touch
panel. Call service.
1040 Failed to connect to the Printing
System.
Check the connection to the
Printing System.
> Network cable connection
> Network settings
Is the network cable connected
from the machine to Printing
System?
Check the network.
• The network cable is connected.
• The hub is not operating
properly.
• The server is not operating
properly.
Are the network settings correct? Press [System Menu], [System],
[Next] of Network and then [Next]
of TCP/IP Setting and configure
the following settings:
• TCP/IP: On
•IPv6: On
2000 Failed to connect to the Printing
System.
Check the connection to the
Printing System.
> Both machine and Printing
System
> Firmware versions installed on
the machine and Printing System
— Make a note of the error code
displayed on the touch panel.
Call service.

Kyocera TASKalfa 4551ci Specifications

General

Duplex printing	Yes
Print technology	Laser
Duplex printing mode	Auto
Time to first page (black, normal)	3.9 s
Time to first page (color, normal)	5.1 s
Print speed (black, normal quality, A3)	22 ppm
Print speed (black, normal quality, A4/US Letter)	45 ppm
Copier resize	25 - 400 %
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Scan to	E-mail, FTP, USB
Maximum scan area	A3 (297 x 420) mm
Scan speed (color)	160 ppm
Image formats supported	JPG, TIF
Faxing	Color faxing
Fax memory	12 MB
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	200 x 100 DPI
Fax transmission speed	3 sec/page
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL
Paper input type	Cassette, Paper tray
Total input capacity	1150 sheets
Total output capacity	250 sheets
Maximum input capacity	7650 sheets
Total number of input trays	3
Multi-Purpose tray input capacity	150 sheets
Maximum print size	297 x 420 mm
Duplex media weight	60 - 256 g/m²
Paper tray media types	Banner, Envelopes, Plain paper
Paper tray media weight	60 - 220 g/m²
ISO A-series sizes (A0...A9)	A3, A4
Multi-purpose tray media types	Plain paper
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	60 - 300 g/m²
Display	LCD
Product color	Gray
Market positioning	Business
Direct printing	-
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	2
Processor model	P1022
Processor family	PMC-Sierra
Internal storage capacity	320 GB
Sound power level (standby)	38.3 dB
Sound pressure level (printing)	50.9 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	200 W
Power consumption (PowerSave)	1.8 W
Power consumption (average operating)	1030 W
Sustainability certificates	RoHS

Weight and Dimensions

Depth	767 mm
Width	668 mm
Height	747 mm