February 3, 2003 6881076C25-E
A-2 Replacement Parts Ordering Telephone Orders
A.5 Telephone Orders
Customer Care and Services Division*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (International Orders)
U.S. Federal Government Markets Division (USFGMD)
1-800-826-1913 Federal Government Parts - Credit Cards Only
8:30 AM to 5:00 PM (Eastern Standard Time)
A.6 Fax Orders
Customer Care and Services Division*
(United States and Canada)
1-800-622-6210
847-576-3023 (International)
USFGMD
(Federal Government Orders)
1-800-526-8641 (For Parts and Equipment Purchase Orders)
A.7 Parts Identification
Customer Care and Services Division*
(United States and Canada)
1-800-422-4210, menu 3
A.8 Product Customer Service
Customer Response Center
(Non-technical Issues)
1-800-247-2346
FAX:1-800-247-2347
*The Customer Care and Services Division (CCSD) was formerly known as the Accessories and Aftermarket
Division (AAD).
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