9. Troubleshooting
This chapter provides solutions to common problems and it also explains how to correct unwanted print
results.
Error and Status Messages that Appear on the
Control Panel
This section explains the meanings of messages that appear on the control panel and what to do when a
particular message appears.
Status Messages (in alphabetical order)
@Remote Certif. updating...
The printer is updating the @Remote certificate.
Calibrating...
The printer is calibrating the color. Wait a while.
Energy Saver
The printer is in Energy Saver mode. Press any keys to recover to the normal mode.
Hex Dump Mode
In Hex Dump mode, the printer receives data in hexadecimal format. Turn off the printer after printing, and
then turn back on.
Loading toner
The printer is loading the toner. Wait a while.
Offline
The printer is offline and cannot print.
Please wait...
This message may appear for a few seconds. It means the printer is preparing, cooling down the fusing
unit, initializing the development unit, loading toner, or executing maintenance operations. Wait a while.
Preparing to start firmware update.
The printer is checking for firmware updates.
Printing...
The printer is printing. Wait a while.
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