SERVICE CALL CONDITIONS
G104 4-2 SM
4.2 SERVICE CALL CONDITIONS
4.2.1 SUMMARY
1. All SCs are logged.
2. If a PCB is suspected to be the cause of a problem, first disconnect, then
reconnect the connectors before you replace them.
3. If a motor is suspected to be the cause of a problem, first check the mechanical
load before you replace motors or sensors due to a motor lock.
There are 4 levels of service call conditions.
Level Definition Reset Procedure
A
To prevent damage to the machine, the main
machine cannot be operated until a service
representative has reset the SC.
Execute SP 5810, and then
turn the main power switch
off and on.
B
SCs that disable only the features that use
the defective item. Although these SCs are
not shown to the user under normal
conditions, they are displayed on the
operation panel only when the defective
feature is selected.
Turn the operation switch or
main switch off and on.
C
The SC history is updated. The machine can
be operated as usual.
The SC will not be displayed.
Only the SC history is
updated.
D
Turning the main switch off then on resets
SCs displayed on the operation panel. These
are redisplayed if the error occurs again.
Turn the operation switch off
and on.
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