SERVICE CALL CONDITIONS
G104 4-14 SM
Controller Error
The following table shows the controller error codes. These codes show at the
following times if an error occurs:
• Power-on
• After the power-on self diagnostic test
Important: Always try turning the main switch off and on to check if the problem
persists.
Item
SC
Symptom Possible Cause/Required Action
[00FF] Watch-dog error 818
[D]
While the system program
is running, other processes
do not operate at all.
• Defective controller
1. Replace the controller if it occurs frequently.
[0696e] Kernel stop: Process error
System completely down
• Defective RAM DIMM
• Defective SD card in slot 1
• Defective controller
• Software error
1. Check and/or replace the RAM DIMM.
2. Check and/or replace the SD card in slot 1.
3. Replace the controller.
4. See NOTE at the end of the SC table.
[0766d] Kernel stop: VM full error
Unexpected system
memory size
• Defective RAM DIMM
• Defective SD card in slot 1
• Defective controller
• Software error
1. Check and/or replace the RAM DIMM.
2. Check and/or replace the SD card in slot 1.
3. Replace the controller.
4. See “NOTE” at the end of the SC table.
[4361] Kernel stop: Cache error
Cache error in the CPU
• Defective CPU
1. Replace the controller board.
[----] Kernel stop: The others
819
[D]
Error in OS
• Defective memory
• Defective flash memory
• Defective CPU
1. Replace the controller board.