Maintenance
Troubleshooting
QuickStick HT User Manual 293
Rockwell Automation Publication MMI-UM007F-EN-P - September 2020
Communication Troubleshooting
This section covers the determination of communication-related problems within the Quick-
Stick HT transport system.
Table 8-5: Communication-Related Troubleshooting
Symptom Problem Description Corrective Action
QSHT motors are powered but
there is no response to the host
controller.
Communication to the affected
motors is lost or intermittent.
Verify that all communication
cables are fully seated and secure.
Check for proper connection and
continuity of all connections.
Check communication to the host
controller.
Make sure that logic power is
enabled.
Host controller application issue. Verify that the host controller is
correctly configured.
Verify that the host application
software is correctly written.
Intermittent Communication with
the host controller.
Communication is lost or inter-
mittent.
Make sure that all network cables
are properly seated.
QSHT motors respond to the host
controller but the motors do not
operate.
Power to the affected motors is
lost or intermittent.
Make sure that power cables to all
motors are properly seated.
Make sure that propulsion power
is enabled.
E-stop or interlock circuit is acti-
vated.
Make sure that any E-stops or
interlocks that are configured for
the paths where the motors are
located are in the operate state.