DETAILED STEPS
PurposeCommand or Action
configure
Step 1
Enters call home configuration mode.call-home
Example:
RP/0/RSP0/CPU0:router(config)# call-home
RP/0/RSP0/CPU0:router(config-call-home)#
Step 2
Configures the customer email address. Enter up to 200
characters in email address format with no spaces.
contact-email-addr email-address
Example:
RP/0/RSP0/CPU0:router(config-call-home)#
Step 3
contact-email-addr
user1@cisco.com
(Optional)
Configures the contract ID. Enter up to 64 characters. If you
include spaces, you must enclose the entry in quotes ("").
contract-id contract-id-string
Example:
RP/0/RSP0/CPU0:router(config-call-home)#
Step 4
contract-id
Contract-identifier
(Optional)
Configures the customer ID. Enter up to 64 characters. If
you include spaces, you must enclose the entry in quotes ("").
customer-id customer-id-string
Example:
RP/0/RSP0/CPU0:router(config-call-home)#
customer-id Customer1
Step 5
(Optional)
Configures the customer phone number. The number must
begin with a plus (+) prefix, and may contain only dashes (-)
and numbers. Enter up to 16 characters.
phone-number phone-number-string
Example:
RP/0/RSP0/CPU0:router(config-call-home)#
phone-number +405-123-4567
Step 6
(Optional)
Configures the customer street address where RMA
equipment can be shipped. Enter up to 200 characters. If you
include spaces, you must enclose the entry in quotes ("").
street-address street-address
Example:
RP/0/RSP0/CPU0:router(config-call-home)#
Step 7
street-address "300 E. Tasman Dr.
San Jose, CA 95134"
(Optional)
Configures the site ID for the system. Enter up to 200
characters. If you include spaces, you must enclose the entry
in quotes ("").
site-id site-id-string
Example:
RP/0/RSP0/CPU0:router(config-call-home)#
site-id SJ-RouterRoom1
Step 8
commit
Step 9
Cisco ASR 9000 Series Aggregation Services Router System Management Configuration Guide, Release 5.1.x
313
Configuring Call Home
Configuring Contact Information
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