Fujitsu M10 User Manual

Table A-1
List of problem case examples (continued)
Case Possible cause Corrective action
After the input power is turned on,
the MASTER LEDs on all chassis
are lit.
BB-IDs have not been set. Initialize each chassis to the factory
default settings, and change the
BB-IDs to the correct settings.
See "A.3.1 BB-IDs not set (BB-ID
00)."
The XCP version check displays
only BB#00.
BB-IDs have not been
set. Initialize each chassis to the factory
default settings, and change the
BB-IDs to the correct settings.
See "A.3.1 BB-IDs not set (BB-ID
00)."
The XCP version check displays
only BB#00 and BB#01 even though
the configuration has at least three
BBs.
The BB-IDs of BB#00 and BB#01 are
reversed.
Initialize BB#00 and BB#01
to the
factory default settings, and change
the BB-IDs to the correct settings.
See "A.3.3 Mistaken settings for
BB#00 and BB#01."
The XCP version check does not
display BB#03 even though the
configuration has four BBs.
BB#03 has the wrong BB-ID setting. Change the BB-ID to the correct
setting.
See "A.3.2 Mistaken setting
of a
BB-ID other than BB#00 or BB#01."
The component status check (by the
showhardconf command) of a
building block configuration
displays only BB#00.
The XSCF cables between chassis
are incorrectly connected.
Check messages by using the
showlogs command.
See "A.2.2 Checking the contents of
logs."
"Failed" appears in the results of a
diagnosis
test performed on a
building block configuration.
The crossbar cables between chassis
are incorrectly connected.
Check messages by using the
showlogs command.
See "A.2.2 Checking the contents of
logs."
A.2 Understanding Commands for
Troubleshooting
This section describes the XSCF shell commands used to check detailed error
information and the system status.
A.2.1 Checking the component status
Use the showhardconf command to check the status of each field replaceable unit
(FRU). The displayed information is as follows:
■
Current configuration and status
Fujitsu M10/SPARC M10 Systems Installation Guide
･
July 2015298

Fujitsu M10 Specifications

General

Brand	Fujitsu
Model	M10
Category	Server
Language	English