Troubleshooting checklist
Before running any of the diagnostic utilities, use the following checklist to find possible solutions for
workstation or software problems.
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Are the workstation and monitor connected to a working electrical outlet?
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Is the workstation powered on?
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Is the green power light illuminated?
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Is the monitor powered on?
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Is the green monitor light illuminated?
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Adjust the monitor brightness and contrast controls if the monitor is dim.
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Press and hold any key. If the system beeps, then the keyboard is operating correctly.
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Examine all cables for loose or incorrect connections.
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Reconfigure the workstation after installing a non-PNP (positive-negative-positive) expansion
board or other option, such as a diskette drive.
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Are all of the necessary device drivers installed?
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Have all printer drivers been installed for each application?
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Remove all diskettes and CDs from the drives before you power on the system.
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Are you running the latest BIOS version, drivers, and/or software updates?
ENWW Troubleshooting checklist 97
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