2.2 Receiving Group Features
2.2.1 Idle Extension Hunting
Description
If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle
member of the same idle extension hunting group, which can be programmed through system programming.
Idle extensions are automatically searched according to a preprogrammed hunting type. This feature is also
known as Station Hunting.
Type
Description
Circular Hunting An idle extension is searched for in the order specified in the idle
extension hunting group in a circular way.
Extn.
Incoming call
Assigned order
Busy
Extn.
Extn. Extn.
Terminated Hunting An idle extension is searched for in the order specified in the idle
extension hunting group until reaching the last assigned extension.
Extn.
Incoming call
Assigned order
Busy
Extn.
Extn. Extn.
Conditions
• Idle Extension Hunting applies to:
Intercom, trunk, and doorphone calls to a single destination.
• An extension user can belong to only one idle extension hunting group.
• If all the searched extensions are busy:
The PBX redirects the call to an overflow destination which can be assigned for each idle extension hunting
group and each time mode (day/lunch/break/night) (® 5.1.4 Time Service).
[Available Destination]
Destination
Availability
Wired Extension (PT/SLT/SIP Extension/ISDN Extension/T1-OPX)
ü
PS
ü
Incoming Call Distribution Group
ü
PS Ring Group
ü
48 Feature Guide
2.2.1 Idle Extension Hunting
To Next Page
Loading...
Need help?
General