2.2.2.7 Log-in/Log-out
Description
Members of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually.
They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their
extensions. They can return to the group when they are ready to answer calls.
Wrap-up:
While logged in, a member extension can have a preprogrammed time period automatically for refusing calls
after completing the previous call (Wrap-up time). While the Wrap-up timer is active, calls to all incoming call
distribution groups to which the extension belongs will skip the extension so that the extension user can perform
necessary tasks such as reporting on the previous call.
Wrap-up mode can also be activated manually (Not Ready) by pressing the Wrap-up button.
[Log-in/Log-out and Wrap-up Status Example]
Conditions
• It is programmable whether the last remaining logged-in extension can log out.
• Log-in/Log-out Button
A flexible button can be customised as the Log-in/Log-out button with the following parameters:
Parameter
Usage
Light Pattern
Red on Off
No parameter Used with an ICD Group
button, or with the floating
extension number of an
incoming call distribution
group, or with (All).
— —
Floating extension number of a
specified incoming call
distribution group
Used to log in to or out of the
specified incoming call
distribution group.
Log-out
Status
Log-in Status
Feature Guide 65
2.2.2 Incoming Call Distribution Group Features
To Next Page
Loading...
Need help?
General