2.3 Call Forwarding (FWD)/Do Not Disturb (DND)
Features
2.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY
Description
When an extension user cannot answer calls (e.g., he is busy, or not at his desk), it is possible to forward or
refuse calls using the following features:
1. Call Forwarding (FWD)
2. Do Not Disturb (DND)
1. FWD
Extensions and incoming call distribution groups can forward their incoming calls to preset destinations.
(® 2.3.2 Call Forwarding (FWD))
2. DND
Callers to an extension will hear a tone to inform them that the extension user is not available. (® 2.3.3 Do
Not Disturb (DND))
3. FWD/DND Button, Group FWD Button
The FWD/DND fixed button, or a customised flexible button, can display the FWD/DND setting status of
the extension. (® 2.3.4 FWD/DND Button, Group FWD Button)
Conditions
• FWD and DND are set for intercom calls (including doorphone calls), and trunk calls (including a call from
an extension that placed a trunk call on a consultation hold) separately.
70 Feature Guide
2.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY
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